FB Hout is looking for a Sales Support professional (24\u201340 hours) who enjoys customer contact, works accurately, and likes being at the heart of an international commercial process.<\/p>\n
About FB Hout<\/span><\/strong><\/p>\n FB Hout is an innovative, internationally oriented family business that has been specializing in the production and distribution of high-quality wooden flooring and interior solutions for nearly 40 years. From our own production and distribution facilities, we serve customers in as many as 42 countries worldwide.<\/p>\n In close collaboration with our partners, we deliver tailor-made solutions every day, where quality, craftsmanship, and aesthetics are central. Our strength lies in controlling the entire chain from production to delivery, enabling us to guarantee flexibility, reliability, and consistent quality.<\/p>\n We build long-term relationships with customers and partners, based on trust, service, and mutual growth.<\/p>\n Job description: Sales Support (24\u201340 hours)<\/span><\/strong><\/p>\n As a Sales Support professional, you play a key role within the commercial process of FB Hout. You ensure that everything behind the scenes runs smoothly, so our customers worldwide can rely on professional and dependable service.<\/p>\n You are the first point of contact for customers and communicate with them daily via phone and email. You answer questions, think along in solutions, and make sure everything is arranged down to the last detail. In this role, it is important that you enjoy customer interaction. Afraid of the phone? Then this is not the right fit for you.<\/p>\n You support the sales team by processing orders, preparing quotations, and monitoring delivery times. In addition, you continuously coordinate with internal departments such as planning and production to ensure that agreements are met.<\/p>\n No two days are the same: you keep an overview, switch quickly, and ensure that processes run efficiently while keeping customers satisfied.<\/p>\n Key responsibilities<\/strong><\/span><\/p>\n Personal qualities<\/strong><\/span> Key competencies<\/strong><\/span> Required qualifications and education<\/strong><\/span><\/p>\n\n
\nStrong communication skills \u2013 Customer-oriented \u2013 Accurate \u2013 Proactive \u2013 Stress-resistant \u2013 Solution-oriented \u2013 Structured \u2013 Flexible \u2013 Team player \u2013 Sense of responsibility<\/p>\n
\nCustomer focus \u2013 Communication \u2013 Planning & organizing \u2013 Collaboration \u2013 Problem-solving ability \u2013 Accuracy \u2013 Commercial awareness<\/p>\n